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Skype for Business is an easy-to-use interface that allows users to communicate through text chat, voice calls, video calls and online meetings.
You can use Skype for Business from nearly any Windows PC or mobile device (Lync on Macs or mobile devices), on campus or anywhere in the world you have Internet access.
You have four options to retrieve voicemail: 1) Listen to the audio email attachment that is automatically sent to your email account in Outlook, 2) Call the Outlook Voice Access number (785-864-1900), 3) From the “Phone” tab on the Skype for Business interface, and 4) Use the Skype for Business mobile app.
After you are enabled for Skype for Business phone service, you will receive a welcome email from Microsoft Outlook with a temporary PIN for your voice mail.
Whether you are purchasing new individual equipment or you are responsible for making group or major purchases, you are encouraged to check with your departmental technology support staff for guidance on what to buy.
In general, if you are purchasing new computers (Windows or Mac), you should not have any issues with regard to Skype for Business/Lync.
You will not be able to see the caller’s ID from the lock screen, however if you are using a headset you can answer an incoming call using the answer button on the volume control of your headset.If the organization has open federation, you can add users in that organization to your Skype for Business Contacts list by adding their Skype for Business address to your contacts list.Then, use Skype for Business to chat and make voice and video calls just as you do with KU Skype for Business users.Please see the Recommended Skype for Business Devices page for information on purchasing Skype for Business compatible devices.Skype for Business is not designed to be used with shared accounts for the purpose of instant messaging and presence.