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Verify that the package that you're trying to install matches the Windows version that you are using.
The Windows version information can be found in the "Applies To" section of the article for each update.
When this occurs, the previous update is marked as superseded.
If the update that you're trying to install already has a newer version of the payload on your system, you may encounter this error message.
See How to configure automatic updates by using Group Policy or registry settings for more information.
For example, KB 2919355 must be installed on Windows 8.1 and Windows Server 2012 R2 computers before many of the updates that were released after April 2014 can be installed.
Note: To determine if these prerequisite updates are installed, run the following Power Shell command: get-hotfix KB3173424, KB2919355, KB2919442 If the updates are installed, the command will return the installed date in the "Installed On" section of the output.
Go to and ensure that Windows Firewall Service is enabled.
Windows Update provides a wide range configuration policies to control the behavior of WU service in a managed environment.
While these policies let you configure the settings at a granular level, misconfiguration or setting conflicting polices may lead to unexpected behaviors.