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If it cannot help it still contacts the organisers where we can answer.
We came to The BOT Forge to gain an insight on Chatbot technology, its capabilities and it’s applications.
We wanted to use the chatbot to example how common corporate questions such as: “How Do I raise an Invoice”, “Which Meeting Rooms are free”, “What is (colleagues name) telephone number” can be made more efficient through chatbot examples. The team at Botforge will do everything they can to ensure your project is a success at the right price to suit budget! The Bot Forge offered a great service to us for the Saddleback Fred Whitton Challenge, that was really helpful for our customers and customer service team alike!
They created a Facebook Chatbot based on the FAQs on the event website, which developed over time as more questions came up.
This was shown in front of ~100 Procurement professionals on December 2018 at Clifford Chance (London).
We were particularly interested in how chatbots could help us save on customer service costs and provide a new channel for us to connect with new and existing customers.I’m impressed with the chatbot it seemed to work well.I think it is a good source of help and with it learning as it goes along it would answer lots of questions going forward.As a result chatbots are emerging as valid technology and as a result have been proven to help businesses in multiple roles. Our team is made up of Software Engineers, Natural language understanding experts, AI specialists, conversational architects, project managers, and interaction designers.The Bot Forge Team are here to walk you through your custom ai chatbot project process: Planning, Delivery, Training, Support.